Your privacy matters to us. This policy explains exactly what personal information 3pattigold collects when you play, how we use it, how it is stored securely and what rights you have over your own data.
Before you read the full policy, here are the six most important points every 3pattigold player in Pakistan should understand about how their data is handled.
Registration details, payment information in PKR and gameplay activity are collected to operate your account. We do not collect data we have no use for, and we do not sell your information to third parties for marketing.
All PKR transactions — whether through JazzCash, Easypaisa, Raast, bank transfer or cards — are processed over encrypted connections. We never store full card numbers or wallet PINs on our servers.
We may ask for a copy of your CNIC or passport to verify your age and identity. This is standard practice for any responsible gaming platform and protects both you and other players from fraud.
We use essential cookies to keep you logged in and functional cookies to remember your preferences. Analytics cookies — which are anonymised — help us understand which features players find most useful.
You can request to view, correct or delete the personal data we hold about you at any time. Requests are handled through our support team. Deletion requests are processed within 30 days, subject to operational requirements.
Account data is retained for as long as your account is active and for a defined period after closure, as required by our operational obligations. Data that no longer serves any purpose is deleted on a scheduled basis.
3pattigold ("the platform", "we", "us") is an online entertainment platform offering Slots, Live Casino, Fish Games and related gaming products to adult players in Pakistan. We operate the website at 3pattigold.vu and the associated mobile application referred to as the 3pattigold App.
For the purposes of this Privacy Policy, 3pattigold is the data controller — meaning we are the entity responsible for deciding how and why personal data is collected and processed when you use our platform. If you have questions about any aspect of how your data is handled, you can reach us at [email protected] at any time.
We take our responsibilities around data privacy seriously. We believe that players have a right to understand clearly what information we hold about them and why. This policy is written to be readable and useful, not just legally compliant. If anything in it is unclear, please contact us and we will explain it in plain terms.
We collect personal data in three main ways: information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and information received from third-party services you use to interact with us — such as your mobile wallet provider.
When you deposit or withdraw using JazzCash, Easypaisa, Raast or a bank transfer, the payment provider may share transaction confirmation data with us. This is limited to what is necessary to confirm that a payment has been made and to match it to your account. We do not receive your full wallet credentials or banking passwords from any third-party provider.
Every piece of data we collect has a defined purpose. We do not collect information speculatively or retain data beyond the point where it serves a legitimate operational function.
| Purpose | Data Used | Basis |
|---|---|---|
| Account creation and management | Registration details, verification documents | Contractual necessity |
| Processing deposits and withdrawals | Payment information, transaction history | Contractual necessity |
| Identity verification | CNIC / passport copy, date of birth | Legal obligation & platform security |
| Customer support | Communication history, account activity | Contractual necessity |
| Fraud prevention and security | Device data, IP address, usage patterns | Legitimate interest |
| Bonus and promotion management | Betting history, deposit records | Contractual necessity |
| Responsible gaming tools | Deposit limits, session data, self-exclusion status | Legitimate interest & player welfare |
| Platform improvement | Anonymised usage data, app diagnostics | Legitimate interest |
| Marketing communications | Email address, game preferences | Consent (opt-in only) |
Marketing communications — including emails about promotions, PSL season bonuses and VIP offers — are only sent to players who have opted in during registration or through their account settings. You can withdraw consent at any time by updating your communication preferences or by contacting support.
All deposits and withdrawals on 3pattigold are processed in Pakistani Rupees (PKR). The platform integrates with payment providers including JazzCash, Easypaisa, Raast, bank transfer and card payment gateways. Each of these integrations uses encrypted data transmission — specifically TLS encryption — to ensure that payment data in transit cannot be intercepted.
We store the minimum payment information necessary to process transactions and respond to disputes. For mobile wallet deposits via JazzCash or Easypaisa, we retain the registered mobile number and transaction reference. For bank transfers, we retain the account name and transaction reference. We do not store full card numbers, CVV codes or mobile wallet PINs at any point.
To prevent fraud and ensure that withdrawals are returned to the correct person, we may ask you to confirm ownership of your payment method. This typically involves confirming a small detail — such as the last four digits of your account number or a transaction amount — rather than sharing sensitive credentials. This step protects your funds as much as it protects the platform.
3pattigold uses cookies — small text files stored on your device — to make the platform work correctly, remember your preferences and understand how the platform is being used. We do not use cookies to build advertising profiles or sell your browsing behaviour to third parties.
You can adjust cookie preferences through your browser settings at any time. Disabling functional or analytics cookies will not prevent you from using the platform, though some convenience features may not work as expected. Disabling essential cookies will prevent login and account access.
If you use the 3pattigold App on Android, similar tracking preferences can be managed through your device's application privacy settings.
3pattigold does not sell your personal data. We share information only in the specific, limited circumstances described below.
To process your PKR deposits and withdrawals, we share the minimum necessary payment-related data with your chosen payment provider — JazzCash, Easypaisa, Raast or your bank. Each provider processes this data under their own privacy policy and security standards.
The games available on 3pattigold are provided by third-party game studios. To launch a game session, your account identifier and session token are passed to the game provider's system. Game providers do not receive your full name, payment details or contact information — only the minimum required to run a fair and consistent game session.
Where third-party identity verification tools are used to authenticate your CNIC or passport, your document data is shared with that service under strict data processing agreements. These services are used solely for verification purposes and are not permitted to use your data for any other purpose.
We may disclose personal data if we are required to do so to comply with a legal obligation, to protect the rights and safety of other players, or to investigate suspected fraud, money laundering or other serious misconduct. Any such disclosure is made only to the extent necessary.
We do not and will not sell your personal data to advertisers, data brokers, marketing companies or any other third party. If this policy changes in the future, we will provide clear advance notice and seek your explicit consent before any such change takes effect.
We retain your personal data for as long as your account is active and for a defined period after your account is closed. The retention period varies depending on the type of data and the reason it was collected.
When data reaches the end of its retention period it is deleted or anonymised through a scheduled process. We do not retain data indefinitely simply because storage is inexpensive. If you request account closure, personal data not subject to a retention obligation will be deleted within 30 days of the closure being processed.
You have meaningful rights over the personal data 3pattigold holds about you. These rights can be exercised by contacting our support team. We aim to respond to all data rights requests within 30 days.
To exercise any of these rights, contact our support team via live chat or email at [email protected]. Please include your registered account username and a brief description of your request. We may need to verify your identity before processing a data rights request to ensure we are not disclosing or deleting data in response to an unauthorised request.
3pattigold is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that an account has been registered by a person under 18, we will immediately close the account, delete the associated personal data (except where a retention obligation applies) and return any legitimately deposited funds where this is possible to verify.
If you believe a minor has registered on the platform using your details or a false identity, please contact support immediately so the account can be investigated and closed. Protecting young people from exposure to gambling content is a responsibility we take seriously — it is not just a regulatory checkbox.
3pattigold implements technical and organisational security measures designed to protect your personal data from unauthorised access, accidental loss, destruction or disclosure. These measures include:
While we take every reasonable precaution, no system can be guaranteed to be completely secure. You also have a role to play — keep your account password strong and unique, do not share it with anyone, and log out when using a shared device. If you notice any suspicious activity on your account, report it to support immediately.
We may update this Privacy Policy from time to time to reflect changes in the platform, payment methods, data handling practices or applicable requirements. When we make material changes, we will notify registered players by email or through an in-platform notification at least 7 days before the updated policy takes effect.
The "Last Updated" date at the top of this page always reflects when the most recent changes were made. We encourage you to review this policy periodically. Continued use of the platform after the effective date of an update indicates your acceptance of the revised policy. If you do not agree with changes, you should stop using the platform and request account closure before the updated policy takes effect.
If you have any questions, concerns or requests related to this Privacy Policy or to how your personal data is handled, please get in touch. Our support team is available around the clock and will direct data-related queries to the appropriate person.
Data rights requests are acknowledged within 24 hours and resolved within 30 days wherever possible. If your request involves a significant volume of data or requires additional verification steps, we will let you know and keep you updated on the progress.